Media Releases

  • GROUP 1, PLEASE COME FORWARD: QANTAS ROLLS OUT NEW BOARDING PROCESS

    Qantas is introducing a new boarding process for domestic flights in four of the country’s biggest airports to reduce the time customers spend lining up at the gate and make it faster for them to be seated onboard. The new approach, referred to as Group Boarding, is already used by airlines overseas but this is […]

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  • QANTAS AND PERTH AIRPORT REACH LANDMARK AGREEMENT

    Qantas and Perth Airport have today reached an historic commercial agreement which will unlock a multi-billion-dollar wave of investment and deliver new international and domestic flights, giving a major boost to Australia’s tourism industry. As part of the 12-year agreement, Perth Airport will invest around $3 billion in new terminal facilities and a new parallel […]

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  • QANTAS ASIA NETWORK UPDATE

    Suspension of Sydney-Shanghai service from 28 July 2024 New route from Brisbane to Manila to take off from 28 October 2024 Additional flights to Singapore and India Qantas is making a series of updates to its Asia network with schedule changes and launch of a new route. Suspension of Sydney-Shanghai flights From 28 July 2024, […]

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  • QANTAS REACHES AGREEMENT WITH ACCC AND COMMENCES CUSTOMER REMEDIATION PROGRAM

    The Qantas Group has today announced an agreement with the Australian Competition and Consumer Commission (ACCC) to resolve court proceedings in relation to flight cancellation processes. Under the settlement agreed with the ACCC, Qantas will commence a projected $20 million remediation program for impacted passengers, with payments to customers ranging from $225 to $450, and […]

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  • STATEMENT ON SUPPORT FOR BONZA CUSTOMERS

    We know the news about Bonza today is difficult for both their customers and their team members. We extend our thoughts to our aviation industry colleagues and their families – from pilots and cabin crew to flight planners and operations controllers – who will all feel the impact of today’s news. If Bonza employees would […]

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