Statement from Qantas Domestic CEO Markus Svensson: “The data quoted in the ACCCs report on fare increases for particular routes does not reflect the average fares customers are actually paying. “The data is from the Government’s monthly fare monitoring which expressly states that it does not measure ‘average fares paid by passengers.’ It is a […]
Updated: Friday 8 November, 2:17pm Qantas engineers have conducted a preliminary inspection of the engine and confirmed it was a contained engine failure. While customers would have heard a loud bang, there was not an explosion. Statement: Friday 8 November, 1.50pm Comments from Qantas Chief Pilot Captain Richard Tobiano: “One of our flights to Brisbane […]
Slot management at Sydney Airport has been the subject of considerable debate recently. It’s an important topic that impacts millions of trips a year, so below we have outlined how the slot system works, how we manage disruption to our schedule and how weather in one port can have a knock-on effect on others. CLICK […]
Qantas acknowledges and accepts the High Court’s decision to uphold two prior rulings by the Federal Court regarding the legality of outsourcing the remainder of the airline’s ground handling function in 2020. The Federal Court originally found that while there were valid and lawful commercial reasons for the outsourcing, it could not rule out that […]
Qantas continues to review the allegations made by the ACCC and will have more to say once we’ve had that opportunity. Understandably, these allegations have caused significant concern among our customers, our people and the general community. We want to address those allegations as best we can without cutting across the legal process we are […]