Qantas has today launched Qantas Concierge, a Facebook Messenger bot that gives customers personalised travel inspiration. The launch of the bot is part of Qantas’ strategy to give customers faster responses and more relevant information through easily accessible channels. Kristin Carlos, Qantas Head of Digital and Entertainment said Qantas Concierge will be an evolution of […]

Qantas and Tourism Western Australia have lifted the value of their tourism marketing partnership to $12.9 million to maximise the benefits of the national carrier’s ground breaking Perth to London service. With the service set to launch in March 2018, the additional $5.7 million in funding will be used to promote Western Australia in the […]

Flying for work and making everyday business purchases is about to get more rewarding for thousands of businesses, with Qantas launching a new loyalty program aimed at small to medium-sized firms. Members of the program, called Qantas Business Rewards, are likely to range from sole traders to people with several hundred employees. The new program […]